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Blog

Mitigating BlackNurse Denial-of-Service Attacks

In 2016, every company, no matter the size, has an online presence. Whether that is a website, online store front, perhaps a mobile app, or a mail server, chances are your organization has some kind of system in production on the Internet.

Topics: Support Security

ServerCentral's Onsite Parts Depot 

It's a huge pain to go to the data center when hardware fails. Especially when you live far away.

Servers don't break at convenient times, either. Often it's at 2 AM, rush hour, or the moment you sit down to watch a new episode of Rick & Morty.

Topics: Support Data Center

5 Ways to Get The Most Out of Remote Hands

Part One: Plan for A Fire Drill

Responding to trouble tickets manually submitted by our customers is one of the most prevalent and essential tasks that we perform on a daily basis at ServerCentral. Sometimes I take how long I've been sending and replying to trouble tickets for granted. It’s almost automatic.

Topics: Support

What to Put in Your Support Ticket for The Fastest Response

Once in a blue moon, we get a support request like this:

Topics: Support Tips

People Make All The Difference

When you buy technology for your business, you're not just buying systematized 1s and 0s and boxes with blinky lights. You're buying an extension of your workforce.

Topics: Support